TrustScore
TrustScore is TronAgg's provider rating system. Every listed provider receives a score that reflects their overall quality, reliability, and value.
Choosing a provider based on price alone is risky — the cheapest option might be unreliable or brand new. TrustScore gives you a single number that balances multiple factors so you can make an informed choice.
Components
TrustScore is calculated from five weighted components:
| Component | Weight | What It Measures |
|---|---|---|
| Price Score | 35% | How competitive the provider's pricing is |
| Trust Score | 30% | Admin assessment of reliability and reputation |
| Review Score | 15% | User ratings and reviews |
| TronAgg Score | 10% | Order volume through TronAgg |
| Longevity Score | 10% | How long the provider has been operating |
Price Score (35%)
Compares the provider's best 1-hour Energy price against all other providers. The cheapest scores 100, the most expensive scores 0, everyone else falls proportionally in between.
price_score = 100 × (1 - (provider_price - min_price) / (max_price - min_price))
The score is relative — if all providers raise prices equally, scores stay the same.
Trust Score (30%)
A manual assessment set by the TronAgg team. Evaluates operational transparency, responsiveness, security practices, and community reputation. This is the only non-automated component — it captures qualitative factors that algorithms miss.
Review Score (15%)
Aggregates user ratings using a Bayesian average, which prevents a provider with one perfect review from outscoring one with hundreds of strong reviews. Verified purchase reviews count 1.5x more.
bayesian_avg = (avg_rating × review_count + global_avg × C) / (review_count + C)
review_score = (bayesian_avg / 5) × 100
Where C = 5 is the confidence constant and global_avg is the average rating across all providers.
TronAgg Score (10%)
Based on orders fulfilled through TronAgg in the last 30 days, using a logarithmic scale. The first orders have the biggest impact — going from 0 to 10 matters much more than 490 to 500.
tronagg_score = 100 × log(1 + orders_30d) / log(1 + max_orders_30d)
Longevity Score (10%)
Rewards providers with a track record:
- Years active — Up to 50 points for 5+ years
- Verification status — 25 points if verified by TronAgg
- Feature set — Up to 25 points for supported features (5 per feature)
Final Score
The composite score combines all components:
score = (price × 0.35) + (trust × 0.30) + (review × 0.15) + (tronagg × 0.10) + (longevity × 0.10)
Scores are recalculated every hour, reflecting near-real-time changes in pricing, reviews, and order volume.
How to Use TrustScore
- Glance at the badge — When search results are close in price, TrustScore helps you decide
- Don't chase the highest number — A difference of 2-3 points is minor. Focus on the overall range
- Combine with price — The best value is often a provider with a good score and a competitive price
See TrustScores in action — compare providers on TronAgg.